REFUNDS & TRANSFERS

We appreciate that circumstances can change, therefore, we can offer the following options to assist you.

1. REFUND: Cancellations for registration, received in writing (from original purchaser) up to 2 weeks prior to the event, will receive a full refund. No refunds will be made to cancellations received following that date. Please note that refunds must be refunded to the original purchaser.
2. TRANSFER: You can transfer your registration (only once) to another person (subject to availability) until 2 weeks prior to the event; following this date no transfers between sessions can be made. Transfer requests to another person must be received in writing from the original purchaser. We will not accept requests to transfer a registration to a new name from the new registration owner.

Registrations may not, without prior written consent of the LIFE Team, be resold or offered for resale at a premium (including via on-line auction or other unauthorised resale sites). If a registration is sold or used in breach of this condition, the registration may be cancelled, and the current holder of this registration may be refused entry into the event. If there may be need for special consideration of your circumstances regarding this policy, please contact our team to discuss further. Your registration and payment confirm that you have accepted this policy.

ABSENCE FROM EVENT

Should personal circumstances (such as sickness) arise and you are no longer able to attend event, please let us know in writing by emailing [email protected], or replying to your registration confirmation email at least 1 hour prior to the event starting.

Notification received after the event has occurred will not be entitled to any compensation of absence.

CANCELLATION OF EVENT

If for any reason the organisers of this event decide to cancel the event, you will receive a refund in full. You will be informed via email, and process for receiving the refund will be communicated to you.

PRIVACY

In providing personal information you agree to and accept the details listed in the Privacy Act. To view the Privacy Act, please click here: https://lifenz.org/privacy/

PHOTOGRAPHY & VIDEO CONSENT

During the event, we will be taking photos and filming various aspects of the event including group images. Please note that we may use these shots to advertise future events. LIFE reserves the right to use this material for promotional purposes.

CONTACT US

Email: [email protected]